Senior Manager, Global Internal Communications – Medical Devices (#1561)

Role Overview:

This position leads employee understanding and engagement across a large, global manufacturing workforce at a leading medical technology company. Partnering closely with business-unit communications partners and site leaders, you will define communication needs, adapt global messages for frontline audiences, and build a network of communication counterparts across manufacturing sites worldwide.

Key Responsibilities:

- Define and prioritise the communication needs of manufacturing employees with business partners and site leaders

- Identify audience gaps and adapt global key messages into clear, engaging content for operational and frontline audiences

- Evaluate the global manufacturing communications infrastructure and define common structures, channels, formats and KPIs (e.g. employee magazine, toolkits, digital signage, collaboration tools)

- Build and steer a network of site-level communication counterparts, providing key messages, frameworks and templates

- Collect and globalise best practices across sites through the network and a central centre of excellence

- Ensure consistent branding and high editorial standards across sites

- Monitor communication KPIs and continuously assess effectiveness, adapting methods based on results

- Partner with IT to recommend further digitisation of manufacturing communications, and promote the adoption of AI tools

Must Have:

- 10+ years of experience in communications, ideally in medtech or a similar international environment

- Experience working in a global, matrixed organisation

- Strong internal communications, writing and storytelling skills tailored to operational and frontline audiences

- Ability to build, guide and motivate an international network of local stakeholders and to influence without direct authority

- Stakeholder and project management skills, with the ability to manage multiple projects simultaneously

- Experience steering agile teams and using agile methods

- Deep understanding of the Microsoft 365 environment

- Business-level English (spoken, written and read)

- University degree in communications, public relations, journalism, business, economics or a related field

Nice to Have:

- Exposure to manufacturing or industrial environments

- Advanced degree (e.g. Master's)

- Business-level Japanese

- Willingness to work flexible hours for global collaboration and occasional travel

Salary: approx. 1,875 ~ 3,125万円 (base salary 1,500 ~ 2,500万円 + bonus equivalent to 3 months of base salary)

Hashtags to follow

#Communications #InternalCommunications #EmployeeEngagement #MedicalDevice #Healthcare #TokyoJobs #BilingualJobs #HealthcareCareers

- Full social insurance coverage (health, welfare pension, employment, workers' compensation, nursing care)

- Defined benefit and defined contribution pension plans

- Commuting allowance and remote-work allowance

- Flextime system and remote / hybrid working (approx. 1-2 office days per week)

- Approx. 129 annual holidays

- 20 days of paid annual leave